Shipping & Delivery Policy
- Shipping Locations
Pustaknaamaa.com ships across India to all serviceable pin codes. Currently, we do not offer international shipping.
- Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Estimated Delivery Time
- Metro Cities: 3-5 business days
- Tier 2 & 3 Cities: 5-7 business days
- Remote Locations: 7-10 business days
Delivery times may vary due to factors beyond our control, such as weather conditions, courier delays, or unforeseen circumstances.
- Shipping Charges
- We offer free shipping on orders above ₹X (mention amount, if applicable).
- A standard shipping fee of ₹49 (mention amount) is applicable on orders below this threshold.
- Order Tracking
Once your order is dispatched, you will receive an email/SMS with a tracking link and details. You can track your shipment through our logistics partner’s website.
- Cash on Delivery (COD)
- COD is available for select pin codes.
- An additional COD handling charge of ₹25 (if applicable) may be levied.
- Delayed or Lost Shipments
- If your order is delayed beyond the estimated time, please contact our support team at info@pustaknama.com.
- In case of a lost shipment, a full refund or replacement will be provided after verification.
- Returns & Replacements
For return or replacement requests due to damage or incorrect items, please refer to our Return & Refund Policy.
For further assistance, contact our customer support at info@pustaknama.com or +91-8800574473
