{"id":16,"date":"2022-10-26T10:38:57","date_gmt":"2022-10-26T10:38:57","guid":{"rendered":"https:\/\/pustaknaamaa.com\/?page_id=16"},"modified":"2024-10-28T05:24:51","modified_gmt":"2024-10-28T05:24:51","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pustaknaamaa.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n<p><strong>Return and Refund Policy<\/strong><\/p>\r\n<p>Thank you for choosing us! We appreciate your trust in our products. Please take a moment to familiarize yourself with our Return and Refund Policy to ensure a seamless shopping experience.*<\/p>\r\n<p><strong>Return and Refund Eligibility:<\/strong><\/p>\r\n<ul>\r\n<li>You can initiate a return or refund request within 2 days of receiving your order.<\/li>\r\n<li>Items sold are generally non-returnable, except in cases of:<\/li>\r\n<\/ul>\r\n<ol>\r\n<li>Wrong item delivery.<\/li>\r\n<li>Receipt of a defective item.<\/li>\r\n<\/ol>\r\n<p><strong>Return and Refund Process:<\/strong><\/p>\r\n<ul>\r\n<li>If you decide to return your order, the refund will be processed as reward points on our website, deducting the applicable shipping costs.<\/li>\r\n<li>In the case of order cancellation post-dispatch, the refund amount will be credited as reward points after deducting the shipping costs.<\/li>\r\n<\/ul>\r\n<p><strong>Delivery Timeframe:<\/strong><\/p>\r\n<div>\r\n<ul>\r\n<li>Orders are expected to be delivered within 5-10 business days, excluding Saturdays. Please note that Saturdays are not considered business days.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<p><strong>Reshipping Charges:<\/strong><\/p>\r\n<ul>\r\n<li>If the courier is returned due to customer unresponsiveness or door lock issues, re-dispatching will incur additional shipping charges payable by the customer.<\/li>\r\n<li>For order cancellations, the refund amount will be credited as reward points after deducting the initial shipping amount.<\/li>\r\n<\/ul>\r\n<p><strong>Reward Points Validity:<\/strong><\/p>\r\n<div>\r\n<ul>\r\n<li>Reward points credited to your account are valid for 1 year from the date of issuance. Please utilize them within this period.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<p><strong>Order Tracking:<\/strong><\/p>\r\n<div>\r\n<ul>\r\n<li>You will receive a tracking number for your order on your registered email once the order is dispatched.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<p>For any return, refund, or cancellation requests, please contact our customer support team within the specified timeframe. We are here to assist you with any queries or concerns.<\/p>\r\n<p>Thank you for your cooperation and for choosing us for your shopping needs!<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy Thank you for choosing us! We appreciate your trust in our products. Please take a moment to familiarize yourself with our Return and Refund Policy to ensure a seamless shopping experience.* Return and Refund Eligibility: You can initiate a return or refund request within 2 days of receiving your order. Items [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - pustaknaamaa.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pustaknaamaa.com\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - pustaknaamaa.com\" \/>\n<meta property=\"og:description\" content=\"Return and Refund Policy Thank you for choosing us! 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